At Valihavia, we aim to provide a clear and convenient payment experience. This page explains our accepted payment methods, payment procedures, and how to get help with payment-related issues.
1. Accepted Payment Methods
Our website supports the following payment card brands, subject to availability at checkout:
- Visa
- Mastercard
- American Express
- JCB
- Discover
- Diners Club
Available payment methods may vary depending on your card issuer and the options displayed during checkout. Please review the available methods before completing your purchase.
2. How to Make a Payment
To complete your purchase:
- Add your selected products to your shopping cart.
- Proceed to checkout and enter your billing and shipping information.
- Select an available payment method and provide the required details.
- Review your order information and total amount due.
- Follow the checkout instructions to submit your payment.
Please ensure that your payment information is accurate and that you are authorized to use the selected payment method. An order is not considered successfully paid until the payment has been processed and confirmed.
3. Payment Security
Please review your order total before confirming your payment and keep your payment credentials confidential.
Payments are processed through the payment services available on our website. Payment information may be handled by the relevant payment provider in accordance with its security procedures and privacy practices.
For your protection, do not send your full card number, card security code, account password, or other sensitive payment credentials by email.
For details about how personal information is handled, please review our Privacy Policy.
4. Payment Issues
If you experience a payment problem, please consider the following steps:
- Payment declined: Check your payment details or contact your card issuer for more information.
- Payment information error: Review the information entered and correct any errors.
- Unclear payment status: Check your transaction details and contact us before attempting another payment if you are unsure whether the first payment succeeded.
- Unexpected charge: Contact your card issuer if you do not recognize a transaction. You may also contact us with your order details for assistance.
- Refund questions: Please refer to our Cancellation Policy or Returns & Refunds Policy, as applicable.
Payment approval and processing times depend on the payment provider and financial institution. We cannot guarantee that every payment attempt will be approved.
5. Contact Us
If you have questions about payment methods, charges, or an existing order, please contact us:
Store Name: Valihavia
Website: https://valihavia.com
Email: service@valihavia.com
Phone: +1 (321) 425-7196
Mailing Address: 600 Bluefields St SE, Palm Bay, FL 32909, United States
Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM Eastern Time
When contacting us about an order, please include your order number if available. Do not include sensitive payment credentials in your message.
Thank you for shopping with Valihavia. We appreciate your business and are happy to assist with payment-related questions.